78%Score
Audit answers
First contact and arrival 5
Name
Score
Notes
First impression from outside
Good (6/10)
—
Signage/visibility
Hard to identify (4/10)
—
Location/access/parking
Easy to reach (8/10)
—
English? German?
Fluent German and English (10/10)
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Public transport connection
—
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Booking and reception 6
Name
Score
Notes
Ease of booking and how?
Manual but clear (6/10)
—
Booking speed
Same day (6/10)
—
Communication before the visit
Friendly and helpful (8/10)
—
Friendliness at reception
Proactive, friendly and clear (10/10)
—
Staff professionalism
Friendly and helpful (8/10)
—
Quality of tour/introduction
Friendly and helpful (8/10)
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Space and comfort 10
Name
Score
Notes
Atmosphere/ambience
Very good (8/10)
—
Furniture/design
Okay for short use (6/10)
—
Cleanliness
Spotless in all areas (10/10)
—
Smell/air quality
Acceptable (6/10)
—
Temperature/air conditioning
Comfortable (8/10)
—
Noise level
Very quiet (10/10)
—
Natural light
Lots of daylight without glare (10/10)
—
Chair ergonomics
Comfortable and adjustable (8/10)
—
Desk quality
Acceptable (6/10)
—
Power outlets at desk, which outlets?
Acceptable (6/10)
—
Connectivity and equipment 7
Name
Score
Notes
WiFi speed
—
—
WiFi stability
—
—
Equipment: desks and private offices?
—
—
Phone booths
Several good options ready to use (10/10)
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Meeting rooms
Available with limits (6/10)
—
Monitor availability
Many options available (10/10)
—
Printing/scanning
Many options available (10/10)
—
Kitchen and refreshments 4
Name
Score
Notes
Coffee quality, machine brand/coffee type
Good coffee included (8/10)
—
Drinks/snack offer
Available and easy to use (8/10)
—
Kitchen/equipment
Well equipped (8/10)
—
Toilets
Spotless in all areas (10/10)
—
Community and quiet 4
Name
Score
Notes
Community atmosphere
Rather anonymous (4/10)
—
Networking opportunities
Friendly but little activity (6/10)
—
Occupancy
Almost empty or quite full (4/10)
—
Quietness for work
Very quiet (10/10)
—
Tariffs and terms 7
Name
Score
Notes
Tariff flexibility
Clear and acceptable (8/10)
—
Tariff prices
Okay but not ideal (6/10)
—
Extras: included vs paid separately?
—
—
Payment/invoicing
Clear and acceptable (8/10)
—
Contract and terms transparency
—
—
Cancellation terms
—
—
Trial day / day pass possible?
Many options available (10/10)
—
Safety and trust 6
Name
Score
Notes
Feeling of safety
Acceptable (6/10)
—
Opening hours/access
Long and clear opening hours (8/10)
—
Access control/security
Secure and well explained (8/10)
—
Privacy for confidential work
Good option available (8/10)
—
Does the website match reality?
Website matches reality very closely (10/10)
—
Follow-up after the visit
—
—
Overall picture and comparison 5
Name
Score
Notes
Overall experience
Very good (8/10)
—
Would I return?
Yes, probably (8/10)
—
What does this space do better than us?
—
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What do we do better?
—
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Ideas to adopt
—
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Tariffs
No published data yet.